Ready to Face Your Fears?
Step into the darkness and experience the thrills, scares, and unforgettable moments of Black Casket Productions.
Black Casket Productions »Frequently Asked Questions
Find answers to everything you need to know before stepping into the darkness. From our haunted house experience and seasonal themes to location, group visits, and what to expect, we’ve got you covered. Prepare yourself, gather your courage, and get ready for an unforgettable night of fear.
What is Black Casket Productions?
Black Casket Productions is a Southern California haunted attraction company specializing in immersive, theatrical horror experiences. Each season brings a new theme, new characters, and new scares.
What is this year’s theme?
This year, Black Casket Productions presents Cannibal Creek, a backwoods nightmare where the locals aren’t exactly welcoming, and visitors may find themselves on the menu.
Where is Black Casket Productions located?
We are located in Yucaipa, California.
When is Black Casket Productions open?
Our operating dates and hours vary each season. Check our event calendar for current dates and times.
How long is the experience?
The experience typically takes approximately 15 to 20 minutes to walk through the whole maze.
Is Black Casket Productions scary?
Absolutely. Black Casket is designed to be an immersive horror experience featuring live actors, detailed environments, special effects, and plenty of surprises.
Is Black Casket Productions appropriate for children?
Black Casket Productions is intended for mature audiences. We recommend that parents and guardians use their discretion when deciding whether the experience is appropriate for younger guests.
Do you allow costumes?
Of course! However, we recommend avoiding costumes that could make it difficult for our actors or staff to identify you as a guest.
Can I buy tickets at the door?
Tickets may be available at the door depending on the event and availability. Purchasing tickets in advance is recommended.
Do I need to arrive at the exact time on my ticket?
Tickets are sold in timed entry windows, please arrive within your designated window.
Can I get a refund for my ticket?
All purchases are final. No refunds are accepted.
Can I take photos or videos inside?
Photography and videos are not permitted inside the premises.
Are there strobe lights, fog, or other special effects?
Our attractions may use theatrical effects such as fog, lighting, loud sounds, and other special effects. Guests with sensitivities should plan accordingly.
Can I leave the attraction at any time?
Yes. Your safety comes first. If you need assistance or need to exit, notify a staff member.
Can I wear a mask?
For safety and security, certain masks, props, or costume pieces may not be permitted.
Is the attraction wheelchair accessible?
Accessibility can vary depending on the venue and attraction design. Contact us before your visit if you have specific accessibility questions.
What should I wear?
We recommend comfortable clothing and closed-toe shoes. You may encounter uneven surfaces, stairs, dirt, or other elements depending on the attraction.
Do you offer VIP tickets?
VIP options are available for purchase. These passes allow you to skip the general admission line. You may also upgrade your ticket at the Box Office.
Are there discounts?
Special promotions, giveaways, and discounts may be offered throughout the season. Follow Black Casket Productions on social media so you don’t miss them.
How can I audition to be an actor?
We hold auditions and recruit performers for each season. Follow our social media and check our website for casting announcements.
Can I volunteer or work behind the scenes?
Absolutely! We often need performers, makeup artists, crew members, set builders, and other members of our production team. Please follow our social media for more announcements.
How can I contact Black Casket Productions?
Visit our Contact page or reach out through our official social media accounts. Our team will get back to you as soon as possible.
Do the characters stay in character?
You better believe it. Once you enter our world, don’t expect the residents to break character.
Is every night the same?
Not necessarily. Our actors are encouraged to create organic interactions, so no two trips through the attraction are guaranteed to be exactly alike.
I've been to Black Casket before. Will I see something new?
We reinvent our experience with new themes, characters, scares, and environments. No scare is ever the same.
Ready to Enter the Darkness?
Black Casket Productions brings horror to life with immersive sets, live actors, and unforgettable scares. Gather your friends, bring your courage, and prepare for a night you won’t forget.